Shipping and Returns
Cimarron Sports offers standard UPS and FedEx Ground Delivery within the continental U.S. We will not ship internationally, except for Canada. Hawaii and Alaska customers, please contact our customer service department for more details.
Your order will normally be shipped within 2 business days after placing your order. Please contact our customer service department if your order is being delivered truckline. Our representatives will be happy to assist you in obtaining accurate delivery information and pricing.
Some items may have an additional shipping and handling surcharge. (Please refer to individual products for details)
We accept returns within 31 days of the invoice date. If a return is needed, please contact us for instructions and a return authorization number. Cimarron Sports reserves the right to charge a 10% restocking fee (with a minimum charge of $10.00) for unused products and a 25% restocking and reselling fee, if the product has been used. Incomplete returns will not be accepted. All returns must be complete with all original accessories, parts, and packaging.
Custom orders and any orders that are cut or altered for you are final. Warranty replacement is available for defective products that are covered by a manufacturer's warranty at any time during the warranty period. Customers are responsible for all shipping fees which are non-refundable.
Should you need to return merchandise, please contact our customer service department to obtain a RMA number. (return merchandise authorization)
Repack the merchandise and return it to the following address. Please be sure to include the RMA number on the outside of the box to ensure proper credit.
12215 E Skelly Dr
Tulsa, Ok - 74128
For your security, please return your merchandise with an insured courier (e.g., Fed Ex, UPS, USPS Parcel Post) and retain your receipt. Cimarron Sports, Inc. is not responsible for items damages or lost in transit.
If you are returning merchandise because it is damaged, defective, or it was an incorrect product, Cimarron Sports will provide a prepaid UPS return label.
Should you have any other questions please contact our customer service department at 888-816-6517.